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    Please note that Sale items can not be exchanged or returned.

    Alma de Ace Returns

    c/o Quantum Marketing Services

    Artington Manor Farm

    Old Portsmouth Road

    Artington, Guildford

    Surrey, GU3 1LP

    return enquiries: almadeace@quantum-mkt.co.uk

     

     

    Can I cancel/amend my order? 


    We are able to change or cancel orders in accordance with the Distance Selling regulations. If your order has been placed, but not dispatched, we will make the change or cancellation straight away wherever possible. Please email our customer service team for assistance.

    Please note we can make no guarantees to change orders prior to shipping but we will try our best to do so. 

    If you have already received your goods then we are happy to cancel or make changes in accordance with the UK Distance Selling Regulations, and our Returns Policy. Please see our returns section for more information. 

    How do I know my order has been dispatched? 

    An email will be sent confirming your order has left our warehouse your tracking information will also be included in this email. 

    Please note that Sale items can not be exchanged or returned.