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    We offer a full refund or exchange on all online purchases returned in the condition in which they were sold, within 14 days. (Postage will not be refunded).

    All returns must be posted to the below address:

    Alma De Ace Returns
    c/o Quantum Marketing Services Artington Manor Farm
    Old Portsmouth Road Artington
    Guildford
    Surrey
    GU3 1LP

    For any returns enquiries, please contact: almadeace@quantum-mkt.co.uk

    We recommend that returned items are sent by recorded delivery. These can therefore be tracked online.

    Please note we do not accept hand delivery.

    Returns Note (please include in returns parcel) Name:
    Order Number:
    Item:

    Refund/Exchange (please circle) Returns reason (please circle below):

    1. IncorrectSize
    2. Toolong/short
    3. Faulty
    4. Looksdifferenttoimageonsite 5. Other(pleasestatebelow)